Making Decision in Fast Changing World
About this course

Our world is characterized by volatility, uncertainty, complexity, and ambiguity. Decision-making no longer hinges solely on assumptions, biases, or personal experience. In this course, delve into Design Thinking methods to ensure your organizations make smarter decisions amidst the unknown and disruption.

Who this is for

This course is for team leaders who often face making choices in cross collaboration or product or idea development.

Requirements to join this course

ReThinkers, Creative Problem Framers & Solvers are recommended prior to taking this course.

After this course, you can

• Harness more confidence in decision-making process

Lean on available data, evidence and insights to bring your assumptions to validation

• Become a more influential team leader

Get your team on the same page, and to get them engage to co-create ideas from start to finish

• Manage conflict and disagreement effectively

Apply steps by steps methods to gain team’s critique & choose ideas that are not only good for customers but also business

• Develop an agile action plan

Create phases of your ideas taking into account the difficulty and importance levels

Level
Everyone
Format
Self-paced
Duration
30-Day Access
Time
Pricing
1,200,000VND/course/month
Lesson Plan
Lesson 1: Start from your customers

Understand the different types of customers and their mindsets in making decisions. Identify what’s important to them and gain deep insights into their decision-making processes to tailor your approach effectively.

Choose ideas and options using effective methods, then present these ideas to your customers. Prioritize them using the “Buy a Feature” method to ensure the most valuable ideas are identified and focused on.

Rank and rate ideas using the Impact/Difficulty Matrix to visualize your priorities and action plan, ultimately helping you choose the best idea.

Understand the IKEA effect and how it emphasizes the value of effort in building ideas. Leverage the power of team critique to iteratively build and share ideas.

Your Instructor
Chris Elkin

20+ years experiences in Design Thinking
Founder of Doodle Design

A UK Chartered Marketer and LUMA Institute Lead Design Thinking Instructor, Chris brings over 20 years of experience empowering people, teams and organisations to reframe and solve the right problems for the right people through Design Thinking innovation. He has worked with multidisciplinary teams across various sectors, from FMCG, Finance Services, Retail, E-Commerce, FinTech, Healthcare, Education, Automotive, NGO, Real Estate, and more, to design innovative brands, experiences, products, and services. Chris now trains leading organisations worldwide to employ Human-Centered Design mindsets, methods and toolkits to create better collaborators, problem-solvers and innovators. He endlessly seeks new ways to bring knowledge, frameworks and ways of working to the people he works with. Chris has been the lead instructor and also the train-the-trainer for an eclectic mix of organisations over the years. He is passionately committed to helping shape how Vietnamese people think, work and make decisions by being more customer-centric, collaborative and creative.  
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Want to customise your program?
We can help. Let us know your learning goals!
Become creative problem solvers today

Choose from a selection of online courses with curated videos, crib sheets, and guides for real world scenarios , learned in either Vietnamese or English. 

Creative Problem Solvers
Unleash your team's creative superpowers with disruptive ideas
7 lessons | 23 Interactive Task | 23 Reflective Task
Creative Problem Framers
Approach problems strategically with customer-centricity.
6 lessons | 15 Interactive Task | 15 Reflective Task
ReThinkers
Supercharge your team with innovators’ mindsets.
6 lessons | 8 Interactive Tasks | 7 Reflective Tasks
FAQs
Question 1: What is the suggested roadmap? Where should I start as a beginner?

You are welcome to choose any course that speaks to you. However, we do have some suggestions to help guide you.

Our “ReThinkers” course would be the best choice to start.

This course is an introduction to Design thinking and helps you familiarize with the concept, which is a perfect start for your Design thinking learning journey.

Our in-person key services are exclusively available for teams and organizations. However, we do not offer in-person classes for individual learners. For more detailed information, please get in touch with our sales team.

Absolutely! Our dedicated team of professionals is available to provide expert advice and assistance in tailoring the perfect solution to meet your specific criteria and team requirements. Don’t hesitate to reach out to our sales department via Contact page – we are always here to assist you. 

You will have access to the library during the learning period, after course completion (4 weeks), you cannot access all of the learning materials, you can only access your work results.

Our courses consist of a series of videos, activities, and small assignments. We provide 4 weeks of access from the date of purchase, so you may spread your learning over multiple weeks, or refer back to it multiple times during your access period.

You can click on the “Enroll” button and write us your request, our support team will contact you as soon as positions are available. Please do not hesitate to send us an email for more information regarding enrolling for your team.

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