Creative Problem Solvers
About this course

Master the art of generating, prioritizing, and voting on creative ideas surpassing customer demands. Acquire skills to effectively present ideas through a concise conceptual poster, compelling demonstration, and the ability to embrace feedback. Unleash imagination and problem-solving prowess, learning to test and refine ideas with innovative mindset, methods, and tools.

Who this is for

This course is for everyone in the process of learning about a user-centric mindset. This course is friendly for every levels.

Requirements to join this course

This course has no special requirements to get started.

After this course, you can

• Unlock innovative solutions to customer problems

Learn the Creative Matrix method to generate creative ideas and solve customer problems in new and innovative ways

• Make informed choices at a glance

Learn the Visualize the Vote method to make decisions visually, enabling quick and efficient selection of the best ideas based on customer preferences and the potential impact on their needs.

• Deliver solutions that meet customer needs

Acquire the ability to design and develop solutions that directly address customers’ unmet needs, ensuring a positive impact on their satisfaction and loyalty.

Level
Everyone
Format
Self-paced
Duration
30-Day Access
Time
Pricing
1,200,000VND/course/month
Lesson Plan
Lesson 1: Solving customer problems creativity

In a rapid change era, it is crucial to have the ability to master the art of creative problem-solving to guide you through any challenges.

Learn how to choose the best ideas among many and prioritize them effectively. Master a decision-making process that focuses on achieving your goals and objectives. 

Learn how to make informed decisions quickly and easily by using the “Visualize the Vote” method. This lesson teaches you how to use visual aids to visually represent options and vote for the best one, increasing your chances of a successful outcome.

Learn to develop the first concept for your idea by defining the problem you want to solve and identifying your target audience. With new techniques, you will generate creative solutions that shape your concept and prepare you for the next steps of development.

Successfully pitch an idea to potential investors, with effective communication skills, planning and organization, and persuasive arguments.

Deliver feedback in a positive and constructive manner, promoting growth and development within individuals and teams.

Your Instructor
Chris Elkin

20+ years experiences in Design Thinking
Founder of Doodle Design

A UK Chartered Marketer and LUMA Institute Lead Design Thinking Instructor, Chris brings over 20 years of experience empowering people, teams and organisations to reframe and solve the right problems for the right people through Design Thinking innovation. He has worked with multidisciplinary teams across various sectors, from FMCG, Finance Services, Retail, E-Commerce, FinTech, Healthcare, Education, Automotive, NGO, Real Estate, and more, to design innovative brands, experiences, products, and services. Chris now trains leading organisations worldwide to employ Human-Centered Design mindsets, methods and toolkits to create better collaborators, problem-solvers and innovators. He endlessly seeks new ways to bring knowledge, frameworks and ways of working to the people he works with. Chris has been the lead instructor and also the train-the-trainer for an eclectic mix of organisations over the years. He is passionately committed to helping shape how Vietnamese people think, work and make decisions by being more customer-centric, collaborative and creative.  
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Want to customise your program?
We can help. Let us know your learning goals!
Become creative problem solvers today

Choose from a selection of online courses with curated videos, crib sheets, and guides for real world scenarios , learned in either Vietnamese or English. 

Creative Problem Framers
Approach problems strategically with customer-centricity.
6 lessons | 15 Interactive Task | 15 Reflective Task
ReThinkers
Supercharge your team with innovators’ mindsets.
6 lessons | 8 Interactive Tasks | 7 Reflective Tasks
FAQs
Question 1: What is the suggested roadmap? Where should I start as a beginner?

You are welcome to choose any course that speaks to you. However, we do have some suggestions to help guide you.

Our “ReThinkers” course would be the best choice to start.

This course is an introduction to Design thinking and helps you familiarize with the concept, which is a perfect start for your Design thinking learning journey.

Our in-person key services are exclusively available for teams and organizations. However, we do not offer in-person classes for individual learners. For more detailed information, please get in touch with our sales team.

Absolutely! Our dedicated team of professionals is available to provide expert advice and assistance in tailoring the perfect solution to meet your specific criteria and team requirements. Don’t hesitate to reach out to our sales department via Contact page – we are always here to assist you. 

You will have access to the library during the learning period, after course completion (4 weeks), you cannot access all of the learning materials, you can only access your work results.

Our courses consist of a series of videos, activities, and small assignments. We provide 4 weeks of access from the date of purchase, so you may spread your learning over multiple weeks, or refer back to it multiple times during your access period.

You can click on the “Enroll” button and write us your request, our support team will contact you as soon as positions are available. Please do not hesitate to send us an email for more information regarding enrolling for your team.

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