Customers are the ones who might choose to stay or leave, they are the end of every design. Customers’ happiness should be put at the center in every steps of our design process.
This course is for everyone in the process of learning about a user-centric mindset. This course is friendly for every levels.
This course has no special requirements to get started.
• Increase your confidence in your creative abilities
Gain a comprehensive understanding of the design thinking methodology and its practical applications in problem-solving and innovation.
• Communicate ideas visually
Start applying the methods and mindsets of design thinking to solve everyday problem.
• Empathy mindset to win customer’s heart
Acquire the ability to design and develop solutions that directly address customers’ unmet needs
Lesson 1: Building a shared understanding & alignment
Equip yourself with practical tools and techniques to apply Design Thinking in your own context, learn how to question the question and develop creative solutions that resonate with the people you are designing for
Lesson 2: Understanding customers' needs
Customers are the ones who might choose to stay or leave, they are the end of every design. Customers’ happiness should be put at the center in every steps of our design process.
Lesson 3: Getting into customers' world
Understanding and addressing customers’ needs is a critical factor in achieving long-term success in today’s competitive marketplace. Learn the art and science of discovering customers’ hidden desires through practical tools and templates to effectively capture, prioritize, and validate customer needs
Lesson 4: Finding meanings from customers' stories
Learn effective methods to generate, prioritize and vote on creative ideas that will exceed customer demands in a competitive market. Develop the right mindset and utilize innovative tools to create exceptional solutions.
Lesson 5: Identify challenges & opportunities
Equip you with the necessary skills to efficaciously propose their ideas to clients through the development of a comprehensive and succinct conceptual poster, a captivating demonstration, and the competence to accept constructive feedback.
Lesson 6: Framing powerful questions
Unleash your imagination, creativity, and problem-solving skills by learning the art of testing and making ideas. Explore new mindset, methods & tools to develop and refine your ideas into successful solutions.
20+ years experiences in Design Thinking
Founder of Doodle Design
Choose from a selection of online courses with curated videos, crib sheets, and guides for real world scenarios , learned in either Vietnamese or English.
Question 1: What is the suggested roadmap? Where should I start as a beginner?
You are welcome to choose any course that speaks to you. However, we do have some suggestions to help guide you.
Our “ReThinkers” course would be the best choice to start.
This course is an introduction to Design thinking and helps you familiarize with the concept, which is a perfect start for your Design thinking learning journey.
Question 2: Are Doodle A’s courses fully online? Are there any in-person courses?
Our in-person key services are exclusively available for teams and organizations. However, we do not offer in-person classes for individual learners. For more detailed information, please get in touch with our sales team.
Question 3: Can the course be customize based on my team’s needs?
Absolutely! Our dedicated team of professionals is available to provide expert advice and assistance in tailoring the perfect solution to meet your specific criteria and team requirements. Don’t hesitate to reach out to our sales department via Contact page – we are always here to assist you.
Question 4: How long will I have access to the Course Content?
You will have access to the library during the learning period, after course completion (4 weeks), you cannot access all of the learning materials, you can only access your work results.
Our courses consist of a series of videos, activities, and small assignments. We provide 4 weeks of access from the date of purchase, so you may spread your learning over multiple weeks, or refer back to it multiple times during your access period.
Question 5: How can I enroll for the course? Is there a tutorial for setting-up?
You can click on the “Enroll” button and write us your request, our support team will contact you as soon as positions are available. Please do not hesitate to send us an email for more information regarding enrolling for your team.
